Guest experience
A focused mobile path that starts from the venue and keeps the order clear.
Ordering that moves with the room.
01Order placed
02Route staff
03Confirm payment
Built around the handoff.
Ordering stays connected to the room: guests send the order, staff sees what changed, and payment closes at the server handoff.
Table, bar, patioLive directionConfirmed in person
A clean path from order to handoff.
The ordering flow is built around how service actually moves: guests choose, staff sees what changed, and the final handoff stays controlled.
Staff flow
Orders surface with the context staff needs to deliver without losing rhythm.
Menu availability
Items can move with service, so guests see what the venue can actually sell.
Payments
Confirmation happens around the server handoff instead of being detached from the room.
Live service
Order handoff queue
1Guest ordersGuests open the venue, pick from the live menu, and send the order from where they are sitting.Guest
2Staff gets directionThe team sees new orders with the context needed to move quickly through the room.Floor
3Server confirms paymentThe server completes the final confirmation with the guest, keeping payment tied to the real handoff.Server
Designed around the last meter of service.
The most important part of ordering is often the handoff. Tapino keeps the interface useful right up to the moment the server and guest connect.
Order stateReady for handoff
Menu stateLive availability
Floor stateServer assigned
See Tapino in a real venue flow.
Walk through the product with the same screens guests, staff, and hosts use during service.